Q: What happens if my dog has
never been around other dogs?
A: Dogs that participate in daycare
are temperament tested. Dogs are
separated first by size, then by
temperament. We carefully pick
dogs that are tolerant
of others to test new dogs with
first. We then gradually introduce
them to other dogs of different energy levels and play behavior. Most dogs do very well in daycare even when they have never been exposed to other dogs. If your dog has a history of aggression and fighting, then daycare is not going to be a good environment for him or her.
Q: My dog acts nervous at drop off sometimes, should I be worried?
A: No. A lot of dogs don't like the initial separation from their owners. Once your dog has been coming for a while, he should relax and be excited to come in. There are some dogs that will always put on quite a show at drop-off, but once you are out of sight, they happily come to play. We will always let you know if we feel your dog is stressed out or upset in the daycare program. We want this to be a good experience for all them!
Q: When I drop my dog off, I hear the other dogs going crazy. Are they fighting?
A: Nope! It is always very exciting when a dog or a human (especially new humans) come into the facility. They sound like that for a minute or two and quickly settle back down.
Q: Why do you require the Bordetella vaccine every six months?
A: The Bordatella vaccine (kennel cough) is very much like the flu vaccine us humans get. It covers a few of the most prominent strains of the virus at that given time. The virus is ever-changing. Having it strong in your dog's system will help him or her fight off the virus more easily. Because dogs play in daycare, the chance of being exposed is much higher. We have learned from experience that if this vaccine is only given once per year, the kennel cough outbreaks are much more frequent. Of course, daycare is like school for your kids and germs are shared.
Q: Do the dogs fight in daycare?
A: It is actually very uncommon for us to have a fight in daycare. The daycare is well-supervised at all times and we match up playgroups by personality and size. The pack is usually much more interested in playing with each other than looking for a fight. Daycare works because the dogs are not protecting their property or owners. They are on neutral territory and that puts them at ease. They get to just be dogs! This is why we do not allow parents in the play areas with their pets.
Q: What do I need to bring when I drop my dog off for boarding?
A: We ask that you ONLY bring your dog, your dog's food prepared by meal, and any medications he or she will be given during their stay. Please refrain from bringing any toys, bedding, bowls, etc. Toys are a choking hazard and we provide bedding and bowls.
Q: Is there anyone here overnight? How long are the dogs here while there are no employees on site?
A: Our staff leaves the facility at 10 pm. The next shift gets here at 6:45 am. Sprinklers are all throughout the facility with alarms connected to the local firehouse.
Q: Why did I get a lot of my food back when I picked up my dog?
A: Boarding can be stressful. Dogs generally don't eat for the first 24-48 hours. This can be from nervousness or excitement. Sometimes, they just pick at their food. As long as they are drinking and maintaining the same energy level there is nothing to worry about. It is also normal for your pup to be extremely tired, have diarrhea, and drink lots of water when they get home.